5 Reasons Why Users Don't Read Product Documentation - Helppier Blog
Customer Support
February 28, 2019

3 Reasons Why Users Don’t Read Product Documentation

Users prefer learning from their mistakes than reading product documentation Technology companies throw over-featured interfaces…
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Customer Loyalty: The Challenges of Internet of Things
Customer Support
June 29, 2017

Customer loyalty: the challenges of the internet of things

The need for a quick response to achieve a "one-click” moment which the Internet is used to, is…
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