February 28, 2019
3 Reasons Why Users Don’t Read Product Documentation
Users prefer learning from their mistakes than reading product documentation Technology companies throw over-featured interfaces…
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January 29, 2019
An extensive guide to increase website conversion
Your website is pretty. So what? Most of our time is spent online. We are connected…
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December 14, 2018
Meet the biggest Customer Service Trends for 2019
Get ready for some changes. Video, AI and instant messaging are the biggest customer service…
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November 7, 2018
How to Become a Customer-Centric Business
Your customers have access to a microphone called Social Media. Don't make them say bad…
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August 23, 2018
What is an Interactive User Guide and what it can do for my business?
An interactive user guide might not solve all your business problems, but it sure helps.…
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July 27, 2018
Here’s How To Achieve a Great Customer Experience Strategy
Today is the day you start caring about your Customer Experience Strategy. Customers can be…
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May 8, 2018
Good customer service is tough but it can do great things
In 2019, the best marketer is a happy and loyal customer. Customers have more power…
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May 2, 2018
How to increase sales with a killing Onboarding and UX
Convince users even when they hesitate for a split-second. When most of our daily interactions…
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April 5, 2018
The Product Adoption Challenge and How to Deal With It
Today we talk about what keeps online businesses up at night: Product Adoption. Developing a software is already…
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March 16, 2018
Strategies to Improve Employee Onboarding for Millennials
The days when employee onboarding meant giving away handbooks are long gone. If your company…
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