April 2, 2020
4 Steps to Effectively Answer Customer Tickets in times of Remote Work
Companies are having a hard time moving to remote work, as customers can’t keep up…
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March 18, 2020
How to Boost Productivity When Your Team is Remote
Working from home? Here are a few productivity tips. For companies who are not familiar…
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March 5, 2020
Who said FAQs need to be boring?
Here are some ways you can transform your FAQ page into actually appealing and helpful…
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February 25, 2020
Digital Productivity Tools Driving Success in Distributed Teams
62% of remote workers want employers to provide better technology that helps them stay connected…
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February 13, 2020
How to Improve Employee Engagement and Wellness within your Company
Employee wellness and employee engagement are two primary factors that contribute to organizational success. …
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February 4, 2020
Why Should I Use Tutorial Videos For Customer Support?
We’ve all had to learn how to do something for the first time. It can be…
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December 3, 2019
Customer Service Trends to Take into 2020
What does the future of customer service look like? Modern customers exist in the digital…
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November 5, 2019
The challenges of User Engagement in Software (and what to do about it)
Because features alone don’t sell, let’s talk about user engagement. I’ve been working as a…
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September 6, 2019
A designer’s point of view on product tours
Mariana Gomes, Designer at Significa shares her view on product tours and some useful UX…
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August 28, 2019
Common Mistakes to Avoid in User Onboarding
If you thought user onboarding starts in the product, you were wrong. Convincing users to…
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