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Interactive Guides

Quick online guides for busy users

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INTERACTIVE GUIDES

Tutorials & Product Tours

Allow users to follow steps while interacting with your website or web application at the same time. Tutorials and product tours are great to show users how to get started and teach how to perform specific tasks.

See Tutorials in Action

Multi-page Guidance

Helppier’s step-by-step guides are multi-page. This means you can build a workflow that runs on different pages, and users can follow the right path by simply clicking on the “Next” button.

Highlighted page elements

Tutorials and tours can appear at any position on the screen or attached to an element that you want to highlight. You can also present it at the center of the page or as a notification in the corner.

Interactive Tour Guide

HELPPIER’s tutorials interact with users’ actions, by checking when they perform a specific action for example clicking a button, hovering a page section, opening a new link, or typing some text.

INTERACTIVE GUIDES

Tooltips & Hotspots

Provide helpful descriptions and highlight specific areas on your website. Tooltips are non-intrusive and perfect to use next to complex features and form fields, explaining how to find specific information and why you need to collect personal information.

Helping Points

Tooltips are small hover pop-up windows that display a brief description about a specific element (image, button, form field, text) on any webpage.

Contextual Assistance

Tooltips and hotspots stay attached to a specific element of your webpage. This means the user can click to access information when needed, being a highly contextual tool.

See Tooltips in Action
helppier tooltips interactive guides

Beautiful templates 🎨

We offer a wide range of templates so you can create user guides and in-app messages that fit your website’s design.
Customize with different colors and content and engage users with different types of messages.

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Helppier Interactive Guides and In-app Messages
User Engagement
  • Suggest products
  • Present coupons
  • Encourage upgrade
  • Cross-Sell
Staff Training
  • Suggest courses
  • Announce new modules
  • Present tutorial videos
  • Target success messages
User Onboarding
  • Introduce features
  • Present explainer videos
  • Promote webinars
  • Boost product demos
Customer Support
  • Notify policy changes
  • Inform server updates
  • Explain procedures
  • Assist in forms

Powerful in-app messaging 🚀

✨ Product tours to help users get started on your website
✨ Welcome messages to retain first-time users
✨ Popup messages to announce products and offers
✨ Banners to promote new infographics and e-books
✨ Warnings to alert users about possible errors
✨ Notifications to inform users about changes
✨ Contextual messages to assist in complex features and form fields
✨ Hotspots to highlight specific areas on your website or images

Helppier Interactive Guides - Product tours, tooltips, tutorials, hotspots

User Engagement

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Onboarding

Set guides to start as soon as users visit a specific page in your website or web app for the first time.

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Segmentation

Show different guides for different user groups (first-time users, active users, admin, male/female customers, etc)

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Triggers

Create guides that start automatically after a certain time or when a user clicks or mouseovers a specific area.

Tutorial Actions

Your guide’s steps don’t necessarily have to be static.
We provide different types of actions, which can be used to create a more interactive and personalized experience.

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Walkthrough Step

This is our default action. Attach walkthrough steps to selected elements of your website.

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Click on elements

Lead users to another page or area of your website when clicking on a specific element. The guide will continue to run there.

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Mouseover

Attach guides to mouseover elements of your website. Helppier can recognize elements that are not always visible.

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On Hide

You can automatically redirect the user to an upcoming step whenever a next element is hidden.

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Dropdown

With this action you can attach a bubble on a specific option of a dropdown menu.

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Automated typing

You can simulate form filling. Add a description and it will automatically be presented on a selected text field.

Tracking

Don’t just create guides, track performance

Take advantage of real user insights and make improvements to your application!
With Helppier you can track engagement and see which guides are more required by users.
This way, you can detect the user’s needs and adjust your approach.

Helppier Analytics - Measure your guide's performance
Guide Plays
Completion Rate
Unique Users
Reached Goals

Access our daily, weekly or monthly reports without leaving your application.

Helppier - Automated Translation for your User Guides

Translation to 65 languages

Talk to customers in the same language

Helppier supports up to 65 languages. All you need to do is define your primary and secondary languages and quickly translate your in-app guides.

helppier interactive guides

Customization

Templates

We offer 8 default options that you can choose from but each one can be completely customized to fit your needs.

Appearance

Fully customize the appearance of your guides and in-app messages to fit your website. Change the colors, edit rich text, add buttons, or upload a background image.

Overlay Option

Use Overlay to darken the background behind the messages to boost the user’s focus and minimize distractions. You can set the opacity level.

Position Adjuster

Move guides to any position on the page. Create a popup in the center, add a banner at the bottom, or even a notification at the top.

Easy Guide
Creation

Create and edit user guides through an intuitive point-and-click system. You don't need any programming skills.

Invite your
team

Invite and delegate admin functions to other team members so they can create and publish new guides. All your team in a single account.

Two Hosting methods

Helppier installation is versatile. Use the widget as a SaaS or install it directly in one of your servers (On premise).

Powerful
Search

All content in Helppier is searchable. Use instant search so you don't even have to press enter.

Help users before they even ask.

Get a free trial for 15 days when you schedule a demo.