Pricing Guide

Start Helping today. You can pay monthly or annually.

How many Active Users do you have per month?

Engage

$ 49/mo

paid annually or $59/mo paid monthly

Great for simple and direct communication with users

  • Up to 1.000 Monthly Active Users
  • Up to 5 Published Guides
  • Up to 3 Steps
  • Autoplay
  • 1 Admin User
  • 1 Default Language
  • Segmentation
  • Canva Integration
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • Helppier Branding
  • Email Support

Get a free trial

SupportRecommended

$ 149/mo

paid annually or $189/mo paid monthly

Great to assist users with complex online processes

  • Up to 1.000 Monthly Active Users
  • Unlimited Guides
  • Unlimited Steps
  • All Actions & Triggers
  • 5 Admin Users
  • 65 Languages
  • Segmentation
  • All Integrations
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • No Helppier Branding
  • Email & Phone Support

Get a free trial

Tailor Made

Let's Talk

paid annually or monthly

Great for companies with multiple platforms and custom needs

  •  Pay per Monthly Active Users or User Engagement
  •  Unlimited Admin Users
  • Multiple Sites & Domains
  • Advanced Styling
  •  On Premise Hosting
  •  Dedicated Account Manager
  • Setup/Onboarding Consultation
  • SLA
  • Custom Invoice

Get a Quote

Engage

$ 69/mo

paid annually or $89/mo paid monthly

Great for simple and direct communication with users

  • Up to 5.000 Monthly Active Users
  • Up to 5 Published Guides
  • Up to 3 Steps
  • Autoplay
  • 1 Admin User
  • 1 Default Language
  • Segmentation
  • Canva Integration
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • Helppier Branding
  • Email Support

Get a free trial

SupportRecommended

$ 299/mo

paid annually or $349/mo paid monthly

Great to assist users with complex online processes

  • Up to 5.000 Monthly Active Users
  • Unlimited Guides
  • Unlimited Steps
  • All Actions & Triggers
  • 5 Admin Users
  • 65 Languages
  • Segmentation
  • All Integrations
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • No Helppier Branding
  • Email & Phone Support

Get a free trial

Tailor Made

Let's Talk

paid annually or monthly

Great for companies with multiple platforms and custom needs

  •  Pay per Monthly Active Users or User Engagement
  •  Unlimited Admin Users
  • Multiple Sites & Domains
  • Advanced Styling
  •  On Premise Hosting
  •  Dedicated Account Manager
  • Setup/Onboarding Consultation
  • SLA
  • Custom Invoice

Get a Quote

Engage

$ 99/mo

paid annually or $129/mo paid monthly

Great for simple and direct communication with users

  • Up to 10.000 Monthly Active Users
  • Up to 5 Published Guides
  • Up to 3 Steps
  • Autoplay
  • 1 Admin User
  • 1 Default Language
  • Segmentation
  • Canva Integration
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • Helppier Branding
  • Email Support

Get a free trial

SupportRecommended

$ 499/mo

paid annually or $589/mo paid monthly

Great to assist users with complex online processes

  • Up to 10.000 Monthly Active Users
  • Unlimited Guides
  • Unlimited Steps
  • All Actions & Triggers
  • 5 Admin Users
  • 65 Languages
  • Segmentation
  • All Integrations
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • No Helppier Branding
  • Email & Phone Support

Get a free trial

Tailor Made

Let's Talk

paid annually or monthly

Great for companies with multiple platforms and custom needs

  •  Pay per Monthly Active Users or User Engagement
  •  Unlimited Admin Users
  • Multiple Sites & Domains
  • Advanced Styling
  •  On Premise Hosting
  •  Dedicated Account Manager
  • Setup/Onboarding Consultation
  • SLA
  • Custom Invoice

Get a Quote

Engage

$ 149/mo

paid annually or $199/mo paid monthly

Great for simple and direct communication with users

  • Up to 50.000 Monthly Active Users
  • Up to 5 Published Guides
  • Up to 3 Steps
  • Autoplay
  • 1 Admin User
  • 1 Default Language
  • Segmentation
  • Canva Integration
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • Helppier Branding
  • Email Support

Get a free trial

SupportRecommended

$ 599/mo

paid annually or $709/mo paid monthly

Great to assist users with complex online processes

  • Up to 50.000 Monthly Active Users
  • Unlimited Guides
  • Unlimited Steps
  • All Actions & Triggers
  • 5 Admin Users
  • 65 Languages
  • Segmentation
  • All Integrations
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • No Helppier Branding
  • Email & Phone Support

Get a free trial

Tailor Made

Let's Talk

paid annually or monthly

Great for companies with multiple platforms and custom needs

  •  Pay per Monthly Active Users or User Engagement
  •  Unlimited Admin Users
  • Multiple Sites & Domains
  • Advanced Styling
  •  On Premise Hosting
  •  Dedicated Account Manager
  • Setup/Onboarding Consultation
  • SLA
  • Custom Invoice

Get a Quote

Engage

$ 199/mo

paid annually or $249/mo paid monthly

Great for simple and direct communication with users

  • Up to 200.000 Monthly Active Users
  • Up to 5 Published Guides
  • Up to 3 Steps
  • Autoplay
  • 1 Admin User
  • 1 Default Language
  • Segmentation
  • Canva Integration
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • Helppier Branding
  • Email Support

Get a free trial

SupportRecommended

$ 999/mo

paid annually or $1179/mo paid monthly

Great to assist users with complex online processes

  • Up to 200.000 Monthly Active Users
  • Unlimited Guides
  • Unlimited Steps
  • All Actions & Triggers
  • 5 Admin Users
  • 65 Languages
  • Segmentation
  • All Integrations
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • No Helppier Branding
  • Email & Phone Support

Get a free trial

Tailor Made

Let's Talk

paid annually or monthly

Great for companies with multiple platforms and custom needs

  •  Pay per Monthly Active Users or User Engagement
  •  Unlimited Admin Users
  • Multiple Sites & Domains
  • Advanced Styling
  •  On Premise Hosting
  •  Dedicated Account Manager
  • Setup/Onboarding Consultation
  • SLA
  • Custom Invoice

Get a Quote

Engage

Let's Talk

Great for simple and direct communication with users

  • Above 200.000 Monthly Active Users
  • Up to 5 Published Guides
  • Up to 3 Steps
  • Autoplay
  • 1 Admin User
  • 1 Default Language
  • Segmentation
  • Canva Integration
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • Helppier Branding
  • Email Support

Get a Demo

SupportRecommended

Let's Talk

Great to assist users with complex online processes

  • Above 200.000 Monthly Active Users
  • Unlimited Guides
  • Unlimited Steps
  • All Actions & Triggers
  • 5 Admin Users
  • 65 Languages
  • Segmentation
  • All Integrations
  • Unlimited Templates
  • Analytics
  • Tutorial Videos
  • Custom Themes
  • No Helppier Branding
  • Email & Phone Support

Get a Demo

Tailor Made

Let's Talk

Great for companies with multiple platforms and custom needs

  •  Pay per Monthly Active Users or User Engagement
  •  Unlimited Admin Users
  • Multiple Sites & Domains
  • Advanced Styling
  •  On Premise Hosting
  •  Dedicated Account Manager
  • Setup/Onboarding Consultation
  • SLA
  • Custom Invoice

Get a Quote

Data Security
Test with Chrome Extension
7-Days Free Trial
Friendly quote for StartUps

Knowledge Management Portal

Get a custom-built Knowledge Portal to centralize important internal information.

This solution is charged monthly or annualy by number of portals/sites created and number of monthly active users+ Additional Setup Cost

Tailor MadePlan

400

per 20 Users (15€ for extra user)
  • Custom Dashboard
  • Team Management
  • Product/Service List
  • Messages & Comments
  • Tables & Files
  • Procedures & Articles
  • White Labeling
  • Email & Phone Support
  • Advanced Styling
  • Setup Consultation

General Questions

What are MAUs (Monthly Active Users)?

An active user is a user that visits your application/website/web product and Helppier widget is installed for them. It does not depend on whether they interact with the guides, since you can target them with automated messages based on segmentation – hence why we need to track them.

You can also choose to limit the number of users who will have Helppier available, on your side.

What are Actions & Triggers?

Actions can be associated to each step of a guide and include multi-page navigation, popups, mouseover, clicks and form simulation. Triggers are guides that start after a certain time or when a user clicks or mouseovers a specific element of your choice.

How long is the Loyalty period?

To use Helppier we require a Loyalty Period with a 6-month duration, minimum.

When can I contact for Customer Support Team?

Our Customer Care team is available from 9am to 6pm GMT (+1). Contact us via email, and we will try our best to answer shortly.

What are the benefits of the Free Trial?

Our free trial allows you to test all major features of the Helppier Widget for 7 days. Start building your customer experience and provide an unlimited number of tutorials and tooltips for your website or web application. After that period we will disable your account. Keep in mind that you are able to upgrade or downgrade your plan at any time you want.

How to change my Plan?

In order to switch Plans, you can contact our customer care team directly or login to your Helppier dashboard and access the “Subscriptions” tab.

Which plan is the best choice for me?

We have a specialized customer care team that will guide you through the whole process. Tell us where you want to improve and we will determine a personalized solution for your business. The choice depends mainly on what you want to achieve.

How does the payment work?

We accept credit card, Paypal and by bank transfer . You can pay with Visa, MasterCard, American Express, Maestro, and so on. The payment can be made monthly, quarterly or annually and it depends on how many websites you have the widget installed and which plan you have for each one.

Does Helppier work with all single page apps?

Helppier is designed to work with all web apps in mind.
Our widget plays nice with all the latest technologies, even if your website is a single page app (developed with React, AngularJS, Ember, Backbone, etc.) or you use lots of dynamic javascript, AJAX, HTML5, cookies, login/authentication, HTTPS/SSL, and anything else.