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What is Helppier?
An on-site customer support tool that enables your company to
create interactive user guides and onboarding walkthroughs.
Helppier is all about going beyond the traditional online
customer service. By creating sequential instructions to
interactively guide users on your website or web application,
users don’t need to go back and forth between technical videos and documentation.
All this without ever leaving your website.
Why Helppier?
Interactive User Experience
We supply an intelligent online tool that recognizes and
meets your users’ needs, improving the relationship
and shortening the gap between your company and
your customers. Provide online user manuals
that will feel like a real-time lecture where customers can
learn and interact while following instructions.
Point & Click to create interactive walkthroughs.
You don’t need IT skills anymore to be an onboarding expert.
Point & Click to create interactive walkthroughs.
You don’t need IT skills anymore to be an onboarding expert.
Simple & Quick
Help your customers in any device and browser with
our easy-to-use widget. Without coding or advanced
programming skills you can, in a matter of minutes,
create intuitive guided tours to help your users and
achieve your business goals.
Elegant Design
Engage online users through clean onboarding workflows.
With our non-intrusive and customizable widget, you
can boost user engagement with appealing guides, as tutorials and
tooltips, that will blend in perfectly with your website,
optimizing the overall online user experience.
Mobile Support
Being able to access your projects on the
go is a crucial part of the modern world.
With Helppier you can create interactive
how-to guides and user manuals for your
website through your smartphone, tablet
or desktop and decide in which devices
they are available. The customization and
optimization of your online customer service
is now literally in your hands.
Users can follow instructions
and interact with your page at the same time.
Users can follow instructions
and interact with your page at the same time.
Tutorials
Step-by-step user guides created to help users.
Interactive Guided Tours
HELPPIER’s tutorials interact with users’ actions,
by checking when they perform a specific action
for example clicking a button, hovering a page
section, opening a new link or typing some text.
Highlighted page elements
Tutorials can appear in the form of a pop-up in the
center of the screen or in the form of a bubble
attached to a highlighted element.
User Engagement
Visitors can follow tutorials and add their data at
the same time, instead of just seeing how it’s done.
Furthermore, users are not bound to a single page
as they can continue follow tutorial steps on a new one.
Tooltips
On-demand contextual help
Helping Points
Tooltips are small hover pop-up windows
that display a brief description about a specific
element (image, button, form field, text)
on webpages.
Call attention in one click
Use tooltips to provide hints, suggestions and
help messages across your website to provide
opportune and relevant information to
certain customers.
