Spend less time
onboarding new users

From acquiring new users to onboarding them, there’s plenty of time you spend on calls and emails. Create automated tours and in-app messages to help users interact with your product.

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60

Saved monthly
on support calls

Helppier Clients - Celfinet
70

Faster response
to customers

Helppier Clients - Pestana Hotels

Helping companies reclaim their time

We help you save time and focus on the most important thing: acquiring new users. Automate onboarding and assist new customers without sending dozens of emails.
Helppier Interactive User Guides - Product Tours and Tooltips

Engage with users directly on your website

Speed up user onboarding and improve conversions. Create interactive user guides and in-app messages to ensure users are on the right track.

Improve user experience with tutorial videos

Answer common questions with video tours. Convert user guides into tutorial videos and share with users online or offline.
Helppier - Create tutorial videos without leaving your application
Helppier In-app Messages and Interactive User Guides for the Web

Guide users anywhere, anytime.

Helppier is the easiest way to engage with users online. In a few minutes, you can create interactive user guides, pop-ups, warnings, and banners.

  • Centralize useful content in a contextual tool that is one click away from users. Customers or employees.​
  • Promote user productivity while reducing costs with onboarding and support.​ Without any coding.

Engage with users on auto-pilot 💡

Create beautiful onboarding tours and welcome messages to convince new users.

Increase conversions creating effective marketing campaigns with banners and popups.

Keep users out of your inbox, boost autonomy through self-service and contextual information.

Reply to customers and employees faster by sharing tutorial videos and step-by-step tours.

Reduce costs with staff or partner training with interactive guides on internal areas.

Inform about new features or updates and reduce time spent creating documentation.

“At Axeptio we started using Helppier and we are very happy with the experience and the added value. We have a large number of users and support questions and the implementation of the guides and the product tour will save us a lot of time and help our users.
I really recommend all Saas publishers to try the solution.”

Guillaume DiepSales Manager @ Axeptio

Hundreds of designs, at your fingertips. 🎨

In-app Messages and Interactive User Guides for Onboarding - Helppier Welcome Messages

Welcome Messages

Create short welcome messages for users on your website. Ensure a positive first impression right from the moment they enter a page for the first time.

In-app Messages and Interactive user guides for Onboarding - Helppier Popups

Popup Messages

Use appealing marketing messages to increase conversions and encourage signups. Now it’s easy to announce features and special discounts to users.

In-app Messaging Templates for User Onboarding flow - Helppier Product Tours

Product Tours

Publish onboarding tours to show users how to get started. Highlight the steps users need to take on your platform to achieve goals and extract value.

In-app Messages and Interactive user guides for Onboarding - Helppier NPS Surveys

Feedback Surveys

Use NPS surveys to understand what your customers feel about your company. Get real feedback from users so you can make improvements.

In-app Messaging Templates for User Onboarding flow - Helppier Hotspots

Hotspots

Highlight specific areas on your website or product images to provide further information. Without cluttering your website and damaging your design.

Helppier Contextual Tooltips and In-app Messages

Contextual tooltips

Provide helpful information to assist users with complex features and form fields. Reduce frustration on registration forms and boost user autonomy.

In-app Messaging Templates for User Onboarding flow - Helppier Warnings

Warnings

Alert users for possible errors and server updates. This way you avoid frustration and troubleshoot possible questions that may occur.

In-app Messaging Templates for User Onboarding flow - Helppier Notifications

Notifications

Notify users about new features or business changes such as a new policy or support schedule.

In-app Messages and Interactive User Guides - Helppier Banners

Banners

Present banners at any position on the page to draw the user’s attention. Promote a new e-book or discount code.

Say goodbye to boring FAQs.

Get a free trial for 7 days to try all our features.

Create onboarding messages for your website - Helppier

Speed up User Onboarding

First time experiences can be scary. Create welcome messages and interactive tours to help users understand your value.

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Automate Customer Support

Answer common questions with in-app guidance. Ensure users can complete tasks and reduce the number of support calls.

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Helppier for customer support
Helppier - In-app Messages and User Guides

Create Powerful Marketing

Design and publish marketing campaigns on your website without your IT team. Engage with users in all stages of the funnel with messages delivered at the right place.

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Improve Employee Training

Traditional training is no longer working. Teach new employees how to use internal platforms through  interactive in-app guidance.

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Interactive user guides for employee training - Helppier

Now, all our content can be shared internally, reviewed and updated in real-time, allowing our customer care team to promptly access accurate information, confidently reduce response time and increase guest satisfaction. With Helppier, we were able to reduce response time on 70% of our daily interactions.

Manuel Quintella Reservations Supervisor @ Pestana Hotels

My experience with Helppier team has been very positive. They have shown great commitment and teamwork. Also, concern about constantly improving and evolving the product towards customer needs.

Neila Abubacar Business Process Analyst @ Cofidis

Helppier helped solve one of the biggest problems we had in our applications. Allowing users to get the information they needed, without having to contact our support lines. We were able to cut about 60 hours of support calls monthly.

Nuno GuedesVP Of Sales @ Celfinet

Helppier solution helps with the training of our new applications, saving us a lot of time on documentation development.

Vasco MarquesHR IT Developer @ Ecolint

Helppier team was selected to collaborate with Telia to provide a more intuitive customer online journey. The team is dedicated and excellent to work with.

Kristi Saarements Innovation @ Telia

Help users before they even ask.

Get a free trial for 7 days to try all our features.