Give your users superpowers 💪

Increase product adoption and customer retention, helping users in a more engaging and contextual way. Easily create interactive user guides, tutorial videos and help articles that are one click away from users on your website.

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Create interactive user guides from product tours to tutorial videos - Helppier
Create interactive user guides, tutorial videos and articles - Helppier Onboarding Tool

Guide users anywhere, anytime. ⌚

Helppier is the easiest way to help users online. In just a few minutes, you can create interactive user guides, tutorial videos, help articles and centralize all your documentation in a knowledge base that is one click away from users. Be it customers or employees.​

Promote user autonomy while reducing costs with training and support.​ Without any coding.

Create beautiful onboarding experiences to convert and retain users

Boost user productivity and autonomy through self-service

Lower costs with customer support, onboarding and staff training

Reduce time spent on creating and sharing documentation

Accelerate response time to colleagues and customers

Acquire more customers with powerful in-product marketing

Say goodbye to boring FAQs 👋

Helppier Interactive User Guides - Product Tours and Tooltips

Guide users through your product

Accelerate user onboarding and feature adoption. Easily create interactive user guides such as product tours and in-app tooltips to ensure users are on the right track.

Answer common questions with video tours

Reduce time spent on recording and editing. Convert user guides into ready-to-use tutorial videos of your platform and share with users online or offline.
Helppier - Create tutorial videos without leaving your application
Knowledge Management Software - Helppier

Centralize and share your knowledge

Forget about scattered Excels and PDFs. Boost productivity and accelerate response time, organizing all your information on a personalized dashboard that is updated real-time.

A 24/7 help center for your business 💼

Improve the way your company creates and shares information, with two powerful solutions that work together.

Helppier Interactive User Guides - Product Tours, Tooltips and Tutorial Videos

In-app User Guides

Boost user autonomy inside your website or web application, creating in-product messages without coding. Users can access information without contacting support.

Product Tours

Contextual Tooltips

Tutorial Videos

Tool Integrations

Help Articles

Analytics

Helppier - Knowledge Management Platform Dashboard

Knowledge Portal

Boost user productivity with a personalized web-based knowledge portal. Users can access information, share feedback and leave messages, all in one place.

Custom Dashboard

Procedures

Message Inbox

Comments

Tables & Files

Quick Search

Multi Device

Create guides that are responsive & user friendly.

Multi Language

Translate content up to 65 languages automatically.

Multi Tool

Easily integrate FAQs, calendars and contact forms.

Multi Platform

Helppier works on any browser or operating system.

Onboarding for the new decade.

Create onboarding messages for your website - Helppier

User Onboarding

First time experiences can be scary. Easily create welcome messages through a point-and-click system, and help users understand your product’s value.

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“Helppier team was selected to collaborate with Telia to provide a more intuitive customer online journey. The team is dedicated and excellent to work with.”

Kristi SaarementsInnovation @ Telia

Customer Support

Answer common questions with in-app guidance. Ensure users can complete tasks through a contextual assistant and reduce the number of support calls.

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“Helppier helped solve one of the biggest problems we had in our applications. Allowing users to get the information they needed, without having to contact our support lines. We were able to reduce support calls by 60%.”

Nuno GuedesVP of Sales @ Celfinet
Helppier for customer support
Interactive user guides for employee training - Helppier

Employee Training

Traditional training is no longer working. Teach new employees how to use internal platforms through  interactive in-app guidance.

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“Helppier solution helps with the training of our new applications, saving us a lot of time on documentation development.”

Vasco MarquesHR IT Developer @ Ecolint

Team Collaboration

Improve your company’s organization flow and simplify everyday tasks. Share information, provide feedback, approve content and notify your team, all in one place. No more switching tabs.

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“Now, all our content can be shared internally, reviewed and updated in real-time, allowing our customer care team to promptly access accurate information, confidently reduce response time and increase guest satisfaction. With Helppier, we were able to reduce response time on 70% of our daily interactions.”

Manuel QuintellaReservations Supervisor @ Pestana Hotels
Team Collaboration with Helppier Knowledge Management
Manuel Quintella Reservations Supervisor @ Pestana Hotels

“Now, all our content can be shared internally, reviewed and updated in real-time, allowing our customer care team to promptly access accurate information, confidently reduce response time and increase guest satisfaction. With Helppier, we were able to reduce response time on 70% of our daily interactions.”

Neila Abubacar Business Process Analyst @ Cofidis

“My experience with Helppier team has been very positive. They have shown great commitment and teamwork. Also, concern about constantly improving and evolving the product towards customer needs.”

Nuno GuedesVP Of Sales @ Celfinet

“Helppier helped solve one of the biggest problems we had in our applications. Allowing users to get the information they needed, without having to contact our support lines. We were able to reduce support calls by 60%.”

Vasco MarquesHR IT Developer @ Ecolint

“Helppier solution helps with the training of our new applications, saving us a lot of time on documentation development.”

Kristi Saarements Innovation @ Telia

“Helppier team was selected to collaborate with Telia to provide a more intuitive customer online journey. The team is dedicated and excellent to work with.”

Help users before they even ask.

Get a free trial for 15 days to try all our features.