Improve the way you communicate and assist users online. From product tours to feature announcements, reduce churn, and improve conversions with in-app messages that fit your brand completely.
Create between hundreds of combinations, in minutes. 🚀
Welcome Messages
Easily create short welcome messages for users on your website. Ensure a positive first impression right from the moment they enter a page for the first time.
Popup Messages
Use appealing marketing messages to increase conversions and encourage signups. Now it’s easy to announce features and special discounts to users.
Product Tours
Easily publish onboarding tours to show users how to get started. Highlight the steps users need to take on your platform to achieve goals and extract value.
Hotspots
Highlight specific areas on your website or product images to provide further information. Without cluttering your website and damaging your design.
Contextual tooltips
Provide helpful information to assist users with complex features and form fields. Reduce frustration on registration forms and boost user autonomy.
Warnings
Alert users for possible errors and server updates directly on your website. This way you avoid frustration and troubleshoot possible questions that may occur.
Notifications
Notify users about new features available or business changes such as a new policy or customer service schedule.
Banners
Present banners at any position on the page to draw the user’s attention. Promote a new e-book or discount code.
Talk to users anywhere, anytime. ⌚
Helppier is the easiest way to engage with users online. In just a few minutes, you can create interactive user guides, popups, warnings, banners, and centralize useful content in a contextual tool that is one click away from users. Be it customers or employees.
Promote user autonomy while reducing costs with onboarding and support. Without any coding.
Create beautiful onboarding tours and welcome messages to retain new users.
Increase conversions creating effective marketing campaigns with banners and popups.
Keep users out of your inbox, boost autonomy through self-service and contextual information.
Reply to customers and employees faster sharing links to tutorial videos and step-by-step tours.
Lower costs with staff or partner training, creating interactive guides and videos on internal areas.
Quickly inform about new features or updates and reduce time spent creating documentation.
Engage with users directly in your product
Accelerate user onboarding and improve conversions. Easily create interactive user guides and in-app messages to ensure users are on the right track and see value.
Answer common questions with video tours
Reduce time spent on recording and editing. Convert user guides into ready-to-use tutorial videos of your platform and share with users online or offline.
Centralize and share your knowledge
Forget about scattered Excels and PDFs. Boost productivity and accelerate response time, organizing all your information on a personalized dashboard that is updated real-time.
User Onboarding
First time experiences can be scary. Easily create welcome messages through a point-and-click system, and help users understand your product’s value.
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“Helppier team was selected to collaborate with Telia to provide a more intuitive customer online journey. The team is dedicated and excellent to work with.”
Kristi SaarementsInnovation @ Telia
Customer Support
Answer common questions with in-app guidance. Ensure users can complete tasks through a contextual assistant and reduce the number of support calls.
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“Helppier helped solve one of the biggest problems we had in our applications. Allowing users to get the information they needed, without having to contact our support lines. We were able to reduce support calls by 60%.”
Nuno GuedesVP of Sales @ Celfinet
Employee Training
Traditional training is no longer working. Teach new employees how to use internal platforms through interactive in-app guidance.
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“Helppier solution helps with the training of our new applications, saving us a lot of time on documentation development.”
Vasco MarquesHR IT Developer @ Ecolint
Team Collaboration
Improve your company’s organization flow and simplify everyday tasks. Share information, provide feedback, approve content and notify your team, all in one place. No more switching tabs.
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“Now, all our content can be shared internally, reviewed and updated in real-time, allowing our customer care team to promptly access accurate information, confidently reduce response time and increase guest satisfaction. With Helppier, we were able to reduce response time on 70% of our daily interactions.”
Manuel QuintellaReservations Supervisor @ Pestana Hotels
