In 2018, the best marketer is a happy and loyal customer. Customers have more power now. They sleep, eat and breathe contemporary technology. They have thousands of options at their fingertips. [...]

Convince users even when they hesitate for a split-second. When most of our daily interactions are made through taps and swipes, it’s no surprise that 50% of millennial consumers prefer to make [...]

Today we talk about what keeps online businesses up at night: Product Adoption. Developing a software is already complex enough. Plenty of resources are involved, thousands of code lines, [...]

The days when employee onboarding meant giving away handbooks are long gone. If your company wishes to welcome the millennial workforce, you must consider two very important things:  they have [...]

Did you know most apps lose 70% of their users within the first three days of use? When you run an online business, it isn’t easy to build the perfect experience for users. And, most of the [...]

We identified a few interesting profiles of user documentation creators on Helppier’s platform. Are you any of these? Creating documentation is key when developing a new product or software. But [...]

Innovation is not always the best option when it comes to UX design. Sorry. The online world offers information in its wildest forms. Nowadays, anyone can transform an idea into a functional [...]

The first visit is where you get more attention from users. Make it count. First-time users are incredibly valuable. They just searched on Google for a service like yours and “surprisingly” your [...]

Let’s be honest here, it’s 2018. There’s no use in developing a great software or application if people won’t know how to use it. Even if you had a fully-trained UX and UI team to help you build [...]

Did you know the human attention span is only about eight seconds? You should rethink your employee training strategy. Just like the corporate world itself, the learning landscape is constantly [...]