Today we talk about what keeps online businesses up at night: Product Adoption. Developing a software is already complex enough. Plenty of resources are involved, thousands of code lines, [...]
The days when employee onboarding meant giving away handbooks are long gone. If your company wishes to welcome the millennial workforce, you must consider two very important things: they have [...]
Did you know most apps lose 70% of their users within the first three days of use? When you run an online business, it isn’t easy to build the perfect experience for users. And, most of the [...]
We identified a few interesting profiles of user documentation creators on Helppier’s platform. Are you any of these? Creating documentation is key when developing a new product or software. But [...]
Innovation is not always the best option when it comes to UX design. Sorry. The online world offers information in its wildest forms. Nowadays, anyone can transform an idea into a functional [...]
The first visit is where you get more attention from users. Make it count. First-time users are incredibly valuable. They just searched on Google for a service like yours and “surprisingly” your [...]
Let’s be honest here, it’s 2018. There’s no use in developing a great software or application if people won’t know how to use it. Even if you had a fully-trained UX and UI team to help you build [...]
Did you know the human attention span is only about eight seconds? You should rethink your employee training strategy. Just like the corporate world itself, the learning landscape is constantly [...]
If you’re still stuck on the same old “call support” mindset, maybe it’s time to consider these 2018 customer service trends. Do you find yourself in a situation where time is passing by, and [...]
You bought a super modern and multifunctional washing machine with at least 20 washing programs. But the manual instructions are just way too tedious! And so begins a new adventure, where little [...]
