February 18, 2020
5 Ways you can use Tooltips to Improve User Experience
Tooltips might be more useful than you thought A new decade has arrived and with…
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November 5, 2019
The challenges of User Engagement in Software (and what to do about it)
Because features alone don’t sell, let’s talk about user engagement. I’ve been working as a…
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April 11, 2019
A CEO’s Customer Experience Guide
Guest article by Maddie Davis Modern technology has given consumers a heightened advantage when it…
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November 7, 2018
How to Become a Customer-Centric Business
Your customers have access to a microphone called Social Media. Don't make them say bad…
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July 27, 2018
Here’s How To Achieve a Great Customer Experience Strategy
Today is the day you start caring about your Customer Experience Strategy. Customers can be…
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April 5, 2018
The Product Adoption Challenge and How to Deal With It
Today we talk about what keeps online businesses up at night: Product Adoption. Developing a software is already…
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February 26, 2018
The UX design rules you should never ignore
Innovation is not always the best option when it comes to UX design. Sorry. The online…
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March 6, 2017
4 Best Practices You Should Be Using For Customer Service
Why is customer service important? Even though nowadays customers are far more independent and likely…
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November 1, 2016
Why you should be worried about User Onboarding
Let me explain the importance of User Onboarding on the basis of this following scenario which you probably have witnessed or at least heard of. Every two weeks you get a…
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September 13, 2016
How to Improve Your Online Customer Service
It's time to take your online customer service to the next level. This post is…
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