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Interactive Guides

Quick online guides for busy users

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INTERACTIVE GUIDES

Step-by-Step Tutorials

HELPPIER’s tutorials interact with users’ actions, by checking when they perform a specific action for example clicking a button, hovering a page section, opening a new link or typing some text.

See Tutorials in Action

Multi-page Guidance

Helppier’s step-by-step guides are multi-page. This means you can build a workflow that runs on different pages, and users can follow the right path by simply clicking on the “Next” button.

Highlighted page elements

Tutorials can appear in the form of a pop-up in the center of the screen or in the form of a bubble attached to a highlighted element.

Interactive Tour Guide

Online user can follow tutorials and add their data at the same time, instead of just seeing how it’s done. Furthermore, users are not bound to a single page as they can continue follow tutorial steps on a new one.

INTERACTIVE GUIDES

Tooltips

Tooltips are small hover pop-up windows that display a brief description about a specific element (image, button, form field, text)
on any webpage.

Helping Points

Use tooltips to provide hints, suggestions and help messages across your website to provide opportune and relevant information to certain customers.

See Tooltips in Action
helppier tooltips interactive guides

Be creative with your guides

Attach guides’ steps in any page element of a website or web product including
text and image sections, iframes, forms, buttons, links, menus, within images and much more.

Alerts

Remind users with specific messages that they should read and might need attention when click/mouseover an element of your website.

Notifications

Inform users about important notes like a new email, software release or a new policy.

Announcements

Highlight new products and features across your website to boost engagement.

User Engagement

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Onboarding

Set guides to start as soon as users visit a specific page in your website or web app for the first time.

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Segmentation

Show different guides for different user groups (first-time users, active users, admin, male/female customers, etc)

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Triggers

Create guides that start automatically after a certain time or when a user clicks or mouseovers a specific area.

Tutorial Actions

Your guide’s steps don’t necessarily have to be static.
We provide different types of actions, which can be used to create a more interactive and personalized experience.

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Walkthrough Step

This is our default action. Attach walkthrough steps to selected elements of your website.

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Click on elements

Lead users to another page or area of your website when clicking on a specific element. The guide will continue to run there.

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Mouseover

Attach guides to mouseover elements of your website. Helppier can recognize elements that are not always visible.

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On Hide

You can automatically redirect the user to an upcoming step whenever a next element is hidden.

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Dropdown

With this action you can attach a bubble on a specific option of a dropdown menu.

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Automated typing

You can simulate form filling. Add a description and it will automatically be presented on a selected text field.

Tracking

Don’t just create guides, track performance

Take advantage of real user insights and make improvements to your application!
With Helppier you can track engagement and see which guides are more required by users.
This way, you can detect the user’s needs and adjust your approach.

Helppier Analytics - Measure your guide's performance
Guide Plays
Completion Rate
Unique Users
Reached Goals

Access our daily, weekly or monthly reports without leaving your application.

Helppier - Automated Translation for your User Guides

Automated Translation

Talk to customers in the same language

Helppier supports 65 languages! Integrate your Microsoft Translator API Key to translate all your guides automatically. All you need to do is define your primary and secondary languages, and select the content you wish to translate.

helppier interactive guides

Customization

Appearance

Add text, images, videos & links. We offer 5 different layout combinations with title, description and multimedia attachment. Change colors and fonts to match to your website or web app.

Overlay Option

Use Overlay to darken the background behind the tutorial to boost the user’s focus and minimise distractions.

Position Adjuster

Move the Helppier widget and bubbles to any position on the screen.

Easy Guide
Creation

Create and edit user guides through an intuitive point-and-click system. You don't need any programming skills.

Invite your
team

Invite and delegate admin functions to other team members so they can create and publish new guides. All your team in a single account.

Two Hosting methods

Helppier installation is versatile. Use the widget as a SaaS or install it directly in one of your servers (On premise).

Powerful
Search

All content in Helppier is searchable. Use instant search so you don't even have to press enter.

Help users before they even ask.

Get a free trial for 15 days when you schedule a demo.