Helppier Privacy Policy

Last updated: May 3rd, 2017

This Privacy Policy has been compiled to better inform You about how Personally Identifiable Information (PII) is collected, used, kept by Helppier, and in what circumstances We might disclose that information. PII, as used by the US privacy law and information security, corresponds to the information that can be used on its own to identify, contact, or locate a single person, directly or not, as in by reference to other type of information. This Privacy Policy is valid for whatever information We collect when You access or use Our Service. This information is collected in order for Us to improve our Service and provide You a better experience.
Please read Our Privacy Policy carefully to get a clear understanding of how We handle Your personal information, We assume that Your use of Our Service means Your consent and agreement to how We use Your information. We will not use it in any way except as described in this Privacy Policy. However, if you disagree to any of our Terms You shall cease Your use of Our Service.
Capitalized terms such as “We” or “You” have the meaning as defined in Helppier’s Terms and Conditions, which comprises this Privacy Policy.

What information do We collect and how, and what for?

We collect information automatically whenever someone visits our Website, such as IP address or information regarding Your interactions with the Service. If You contact Us We might also collect Your email address, or if You submit anything in Our Website, for instance, Our blog, that information will be collected by Us as well. The collection of this information allows us to provide You a better service so You can respond to Your customers more effectively, by administering the content of Our Service. This information collected automatically is usually anonymous. This anonymous information, such as Log Data, serves only technical purposes as to monitor the use of the Service and to revise its performance. It serves, for example, to analyze what problems occur, for troubleshooting, to determine who has access to what content, and for statistics.

We also collect information that You submit on Your own volition when You register to Our site such as name and email address. However, if You refuse to share this information with Us then You might be unable to take advantage of Our Service’s features. From the moment on, when You decide to become a paying customer, We will ask You for the information necessary to process the payments necessary. Such information will not be retained, shared, or used if not for quickly and easily processing Your transactions. If, while using Our Service, You invite a new user, We will ask for that person’s name and email address.

If You have given permission to Third Parties to share Your information, We might also be able to collect that, as well as any other information publicly available. We can also receive information from partners when possible.

We use the information collected as the ground for improvement and to continuously provide You a better experience. We may use this information to communicate with You, customize the content according to Your necessities, and to protect our rights and yours, and in order for us to be able to comply by the laws and regulations applicable.

We will never use the information collect except for the purposes stated in this Privacy Policy and to abide by the observing laws.

How do we protect visitor information?

First of, nothing in the Internet is 100% secure, and therefore We cannot warrant the security of Your information. Thus, You are aware of the risks and use Our Service and submit information on Your own accord. Nevertheless, We implement a variety of security measures to protect ourselves and to protect You against unauthorized access to the data We store, and maintain the safety of Your Personal Information.

In case some of the Personal Information We have stored is compromised as a result of a breach of security, We will promptly notify those persons whose information was jeopardized in accordance to what We assert in Our Terms and Conditions or applicable law.

On another note, Your account it protected by password, and solely You are responsible for it security. If You think such has been compromised You shall alert Us right away so We can take the necessary arrangements.

Your Personal Information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are obligated by law to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

International transfer of information

The information You submit to Us or that We obtain along the way may be transferred across countries and processed in others countries than Your own. These other countries might have a different jurisdiction concerning privacy and data protection. By using Our Service and providing us information, You consent to this transfer and processing of Your information.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Regarding the use of ‘Cookies’

Cookies are small files that We transfer to Your computer’s hard drive or mobile devices through Your Web browser which enables Us to recognize Your browser and obtain certain information such as how, when and what pages are visited. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you a better service. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can change your browser’s definitions and forbid the transference of ‘cookies’. However, this might affect Our Website’s performance.

In Our Website You can find links to Third Parties that help Us providing Our Service. When you click on a third party’s link, that party might also transmit ‘cookies’ to your computer or mobile device. The use of these ‘cookies’ is not controlled by Us but by their specific owners, whom privacy policies You should consult to know more about how these Third Parties use ‘cookies’.

Along with these Third Parties, such as Google, We use first-party cookies (such as Google Analytics cookies), and Third Party ‘cookies’, such as DoubleClick cookies or any other third party identifiers that help gather data about the users’ interactions with Our Website or the links in it.

Having been asked whether or not You authorize the transfer of ‘cookies’ from Our Service to Your computer, keep in mind that We use and rely on ‘cookies’ for the Service to work properly. Hence, if You disable the acceptance of ‘cookies’, which You are able to, some features of the Service will also be disabled as a consequence. ‘Cookies’ also permits saving Your preferences for Us to understand better Your use of the Service so We can anticipate Your actions and needs, with the objective of making Your experience more suitable to You and gratifying.

Our use of ‘cookies’ will not go beyond what is stated in this Privacy Policy.

How do We handle do not track signals?

Both We and Our partners use cookies, as We’ve mentioned before, and other similar technologies to analyze trends, administer the website, track users’ movements and interactions with the website, and to gather demographic information about the users.

In the other hand, We do honor ‘Do Not Track Signals’ and when a Do Not Track (DNT) browser mechanism is in place, We do not track or plant cookies.

What about third party behavioral tracking?

We also do not allow third party behavioral tracking.

Third Parties’ services and sharing of information

We might share information with Third Parties that support Us in providing Our Service such as the credit card processing company that handles Our subscription fees. With the exception of these partners, We will not share information with other third parties without first giving You notice. These Third Parties have their own privacy policies, and therefore We have no responsibility or liability for the inappropriate use of the information by these parties. However, where practical, we seek to obtain confidentiality agreements with the Third Parties with whom We share information with the intent of obtaining agreements that are as close as possible to this Privacy Policy and to limit those Third Parties’ use of Your information, in order to protect the integrity of Our Service and to protect You. The Third Parties are not to retain or use the information We share with them for any other purpose than that of providing the service required by Us,

We might also release Your information whenever We deem necessary to comply with applicable laws and regulations, enforce Our Policies and Terms, and protect Ours and others’ rights. The same applies to when We believe it is necessary to take action in the face of illegal activities or suspicion of any threat to Helppier’s and Your safety.

In the event of selling part Our business, or of a merger, information collected is one of the assets transferred. The information will then either remain subject to this Privacy Policy or to subsequent policies You give Your consent to.

With respect to public information, We may share it at Our own volition.

Users’ rights

First and foremost, You have the right to choose not disclosing information with to Us. However, if so, You might not have access to certain features of Our Service. As You become a registered user You may then access, edit or delete some of the information, for example: Your name and your account’s password.

We will keep the information for the time necessary to provide You services and while your account remains active. At any moment You can request deletion of Your account by contacting Us, and from that moment on We will only hold the information necessary to comply with legal obligations, and to enforce Our agreements.

You can also request the deletion of information about You posted publicly, such as in Our blog. If We are unable to remove the information upon becoming aware of Your request We will warn You and explain why We are unable to do so.

According to CalOPPA We agree to the following

The California Online Privacy Protection Act (“CalOPPA”) regulates the operation of commercial websites and online services that collect Personal Information, requiring the posting of a privacy policy and the compliance with certain requirements. Conceivably governing any person or company whose website collects Personally Identifiable Information from California consumers, Helppier has also abided by the following: (i) Users can visit Our Website anonymously; (ii) Once this Privacy Policy is created, We will link it on Our Homepage; (iii) Our Privacy Policy link includes the word ‘Privacy’, and it can easily be found on the Homepage.

For more information about the CalOPPA You can visit the following webpage:

Children protection COPPA (Children Online Privacy Protection Act)

Our Service is not designed for children under 13 and We do not knowingly collect information about such users. In the moment We are made aware that We collected children information We will promptly delete it.

We strive to protect children’s privacy and safety online, in conformity with the Children Online Privacy Protection Act (“COPPA”), about which You can find more at:

Fair Information Practices

If a data breach occurs We will promptly take action and notify the users via email and through a notification in the Website within seven (7) business days.

We also agree that You have a right to pursue legally enforceable rights against data collectors and processors who do not comply with the law. Hence, You have the right to resort to courts or governmental agencies to investigate data processors and prosecute them if they infringe any law or regulations.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time. If such amendments are material, We will notify You by posting an announcement on Our Website or send You an email before the new privacy policy comes into effect. From the moment You use the Service on, after the amendments have been made and first posted, We will be bound by the new privacy policy.

The use of the information We collect is subject to the privacy policy in force at the time such information is used.

We recommend You check Our Privacy Policy often, and if You object to anything in the way We handle Our Privacy Policy, You must cease using Our Service.

Contact Us

In case You have any questions about Our Privacy Policy, if You want more information on how We handle Your information, or have any complaints, please contact us at [email protected]
Porto, Portugal

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