by checking when they perform a specific action
for example clicking a button, hovering a page
section, opening a new link or typing some text.
center of the screen or in the form of a bubble
attached to a highlighted element.
the same time, instead of just seeing how it’s done.
Furthermore, users are not bound to a single page
as they can continue follow tutorial steps on a new one.
that display a brief description about a specific
element (image, button, form field, text)
help messages across your website to provide
opportune and relevant information to
may fit your needs.
browser such as Google Chrome,
Firefox and Safari and supports
http and https sites.
SHARE GUIDE’S SHORTLINKS
Define guides to start automatically when users open a specific link.
Each guide has a unique shortlink that allows you to easily copy/paste it to send to customers in an e-mail message, social media, SMS or live chat. So the guide will be displayed instantly when users click on the shortlink.
Respond support tickets faster and more efficiently
Reduce customer support calls duration
Redirect users to private areas of your website
Include interactive guides into FAQ’s and knowledge base
Customize links of website buttons
Set step-by-step tutorials to start as soon as users visit a specific page in your website or web app for the first time.
Out of Page
Helppier detects when a visitor is
about to leave and allows to automatically start a tutorial.
Set guides to appear automatically after a certain time to help lost users.
Show different guides for different customers groups (first time users, active users, admin, male/female customers, etc) by customizing the dimensions or values of any set conditions.
are being seen.
reaction options and in the end
add a comment about the service.
bubbles to any position on
background behind the
tutorial to boost users focus
and minimise distractions.
& links. 5 Different layout
combinations with title,
description and multimedia
attachment. Change colors
and fonts to match to your
website or web app.
Easy Installation & Creation
No code or plugins required.
Create, change or remove
tutorials and on-screen tooltips
without any programming skills.
There is no need to wait for your
developing / engineering team to
change code and re-deploy your
website or web application because they can be updated in real time.
Invite your team
Delegate admin functions to other
team members so they can create
and publish new guides. All your
team in a single account.
Two hosting methods
HELPPIER can be used as SaaS
or installed in one of your servers